Casella Solutions Case Study
Find out how we assisted Casella Solutions with it-for-purpose and high-quality translations for their global users!
Client Success Story
The Client
Casella is a global leader in the manufacture and supply of occupational hygiene and environmental monitoring equipment. The instrumentation includes real-time dust monitors, personal sampling pumps, sound level meters, hand arm vibration monitors and environmental units.
The Challenge
Casella needed a manual and field guide for their new air sampling pump. Firstly, they required it pretty quickly as they were going to launch the product very soon. Secondly, as this being a very specialised area, the technical author needs to have the knowledge and experience in the field. The author also needs every material he or she can have, even a demo of the product to be able to write an accurate technical manual. Moreover, all of these needed managing in a systematic and organised manner.
The Solution
Thanks to our large pool of expert resources, we were able to find the perfect technical author for the job. We kick-started the project with a meeting with the client where we have made sure we had all the information and the instructions we needed to follow during the project. Moreover, a demo product and software were supplied, which enabled us to generate screenshots for the manual.
We worked on the manual, sending drafts and amendments until we ensured that all of the special instructions were followed, and the client was satisfied with the result. The finalised documents were delivered to the client in the requested file format and within the agreed timeframe.
The client reviewed the manual and the field guide in a short time upon delivery. Finding these documents fit for purpose, they immediately wanted these in multiple languages. TTC wetranslate, knowing the source text by heart, found just the right linguists for this task, and got the job done in no time for the client.
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Abigail Hatter
Managing Director
Key benefits of working with us
- Fit for purpose translations
- Avoiding unnecessary costs, preventing excessive charges
- One-stop solutions to save you time
- Free consultation based on 30 years of industry experience
- Professional indemnity insurance to give you peace of mind
